PRIVACY POLICY
Meaghan Skin Co (“we,” “us,” “our”) respects your privacy. This policy explains what personal information we collect, how we use it, and the choices you have.
Information We Collect
When you place an order or create an account, we collect your name, email address, shipping address, billing address, and payment details necessary to process your order. Payment card information is processed directly by our payment providers (Stripe, PayPal) and is never stored on our servers.
How We Use Your Information
We use your information to process and ship orders, respond to customer service requests, send order confirmations and shipping updates, and, if you opt in, send occasional emails about new products or promotions. We do not sell or rent your personal information to third parties.
Cookies
Our site uses cookies to keep items in your cart, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, though some site features may not work correctly without them.
Data Retention
We retain order information for as long as necessary to fulfill orders, meet legal and tax obligations, resolve disputes, and enforce our agreements.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by emailing hello@meaghanskinco.com. We will respond to all requests in accordance with Canadian privacy law (PIPEDA).
Contact
Questions about this policy can be directed to hello@meaghanskinco.com.
SHIPPING POLICY
We ship across Canada.
Free Shipping
Orders over $200 CAD qualify for free standard shipping anywhere in Canada.
Standard Shipping
For orders under $200 CAD, live shipping rates and delivery options are calculated and quoted at checkout based on your location.
Processing & Delivery
Orders are processed within 1-2 business days. Delivery timelines vary by the shipping option selected at checkout.
RETURNS AND EXCHANGES
We want you to love your Meaghan Skin Co products. Because these are skincare and beauty items, we do not offer refunds, but we’re happy to help with an exchange under the following terms.
Exchanges
We accept exchanges for products that arrive defective or damaged, within 30 days of delivery. To be eligible, items must be unused, in their original packaging, and in the same condition you received them.
Not Eligible for Exchange
- Gift cards
- Items damaged through use
- Final sale items
- Requests made more than 30 days after delivery
How to Start an Exchange
Email hello@meaghanskinco.com with your order number and a description of the issue. We’ll get back to you with next steps.
Shipping for Exchanges
We cover return shipping costs for products that arrive defective or damaged.
Questions
If you have any questions about this policy, contact us at hello@meaghanskinco.com.